Director of Product Management, Search - HBO Max

Burbank, CA
Full Time
HBO Max
Requisition ID: 172611BR

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OVERALL SUMMARY

Our D2C Story
We start now. We start to build a team that won’t chase the market, they will define it. We will bring audiences a product that doesn’t exist today. We will do it because no other company can offer our brands to consumers the way that we will. We have the passion, the commitment and the support to be our best. Join our direct-to-consumer team and be your best.

The Job
The Director, Product Management for Search will lead a cross-functional team of designers, content strategists, marketers, and technologists to innovate the way TV and movie fans consume video content.

PRIMARY RESPONSIBILITIES

The Daily

Data-driven Decisions

  • Pull disparate data sets from all corners of the WarnerMedia enterprise and derive insights to help focus the team on initiatives with high potential for value.

  • Understand how to derive insight from usage data, click-stream pathing, and other raw metrics and tell a story about a user’s happy path, find opportunities to improve flows that increase engagement, and introduce features to solve discovery challenges.

  • Work with content metadata and user profile data to optimize the result set when a specific user performs a search query on the platform

  • Proactively monitor successful and failed searches to understand what trends may be emerging, and deliver actionable insights to content, editorial, support, engineering, and product

  • Establish KPIs and OKRs to help stakeholders understand the impact of the product on users and value delivered to the business.

  • Consult with analytics teams to properly tag all new features and ensure development epics are properly instrumented to quantitatively measure success.

Market Expertise: On-site Search

  • Understand market trends and usage patterns around search, including disambiguation, typeahead / search suggestion, faceted search presentation, and scoring search results

  • Knowledgeable about personalized search, and tailoring results to the behaviors and preferences of an individual

  • Propose additional metadata that can improve search algorithms

  • Use a deep understanding of the OTT, media, and video industry to help solve pain points and identify opportunities to delight TV and movie fans.

  • Evangelize new trends in search and discovery

Strategic Thinking

  • Use critical thinking, strategy, and a consumer-driven lens to address market opportunities with creative solutions
  • Build upon the strength of WarnerMedia’s diverse brands and competencies to leverage our competitive advantages in content creation, curation, and distribution.

Cross-functional Enablement

  • Partner with research teams to create in-depth personas, user journeys, and define opportunities to enhance the way content is displayed in search
  • Prioritize features and functionality in a well-groomed roadmap and work with Technical Program Managers and Engineers to execute on shipping incremental value with


REQUIREMENTS

The Essentials

  • 7+ years’ experience in managing or leading digital product initiatives or related experience at an entertainment media company

  • Strong product management background is essential

  • Extensive experience in video delivered products on tablets, phones, PCs, and other devices

  • Experience in an agile development process (Scrum, Kanban) strongly preferred

  • Knowledge of competitive landscape including SVOD and OTT services

  • Strong written and verbal communication skills at all levels including C-suite

  • Must be self-motivated and accountable

  • Ability to adapt rapidly in a fast-moving environment with shifting priorities and the ability to react quickly, dynamically, and intelligently

  • Must possess excellent analytical and problem-solving skills

  • Ability to understand and engage with technical teams on highly complex projects

  • Comfortable working in an environment that is ever-changing, with grey or uncertain areas; candidate must be able to create their own direction yet balance cross functional teams’ needs

The Ideal Candidate

  • Passionate about television, movies, entertainment, and technology

  • Possesses a deep understanding of the video streaming industry as well as the data-driven personalization space and is a champion for the consumer

  • Comfortable with large data sets, Excel pivot tables, visualization tools like Periscope and Looker, some knowledge of SQL is a plus

  • Executes against a vision via small, medium, and long-term projects

  • Capable of being a doer and longer-term strategic thinker

  • Thrives in a team that believes in working fast, being accountable, and learning from mistakes

  • Comfortable in a small, lean team, that requires you to get in the trenches to drive work forward and have a high output


Turner Broadcasting System, Inc. and its subsidiaries are Equal Opportunity Employers and E-Verify users. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected veteran status.

SXSW2019#

It's HBOSM

America's most successful premium television company, Home Box Office delivers two 24-hour pay television services—HBO®and Cinemax®. HBO continues to take advantage of the latest technological innovations with advancements that include the availability of HBO programming online though HBO GOSM and MAX GOSM, as well as HBO On Demand® and Cinemax On Demand® in HD. Just as HBO is a company noted for its commitment to excellence in the products and services it delivers to consumers, it makes the extra effort to create a work environment in which fairness, equity, trust, and individual responsibility are valued. HBO is committed to retaining and recruiting skilled and motivated employees, placing a priority on qualified team players who contribute to the diversity of their workforce. HBO offers competitive benefits to include medical, dental, vision, a matched 401(k) plan, flexible spending, a commuter benefit program and tuition reimbursement.

HBO is an equal employment opportunity employer. HBO does not discriminate against any applicant or employee based on race, color, religion, national origin, gender, age, sexual orientation, gender identity or expression, marital status, mental or physical disability, and genetic information, or any other basis protected by applicable law. HBO also prohibits harassment of applicants or employees based on any of these protected categories.