Senior Technical Program Manager, Content Discovery - HBO Max

Seattle, WA
Full Time
HBO Max
Requisition ID: 173734BR

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Build the Future of Entertainment

HBO Max is WarnerMedia’s direct-to-consumer (DTC) offering debuting in May 2020. With over 10,000 hours of curated premium content anticipated at launch, HBO Max will offer powerhouse programming for everyone in the home, bringing together HBO, a robust slate of new original series, key third-party licensed programs and movies, and fan favorites from WarnerMedia’s rich library, including Warner Bros., New Line, DC, CNN, TNT, TBS, truTV, Turner Classic Movies, Cartoon Network, Adult Swim, Crunchyroll, Rooster Teeth, Looney Tunes, and more.

Our DTC Technology team is laying the foundation for HBO Max, and we need highly motivated, uniquely skilled, and technically agile experts across a variety of disciplines to accomplish things that have never been done before.

The Job

Our team of Technical Program Managers work closely with development teams in the Content Discovery space. Collectively these teams are responsible for the consumer facing experience of HBO Max. Content presentation, navigation, tooling for content scheduling, search, recommendations, personalization and amazing video viewing experiences are just a few of the exciting and important projects underway.

You will work closely with development teams, quality assurance, design and product development. You will manage cross-functional communication within your assigned development team and work closely with other matrixed teams to align upcoming work. By working on our team you can say you helped to deliver the very best streaming platform in the world!

The Daily

  • Define problem statements with data driven proposals, recommendations, and solutions; then drive alignment across all partners

  • Collaborate with cross-functional team(s) to establish goals and milestones that align with development team dependencies

  • Add value in technical discussions about solution design and implementation

  • Discover and articulate technical requirements and dependencies on external development teams as deliverables change; these could include changes to APIs, interfaces, or the behavior of services or client devices

  • Collaborate with development teams to tease out implementation details and identify roadblocks before they occur

  • Communicate how solution goals fit into, and are influenced by, larger divisional goals, and how the team's work impacts the success or failure of the division

  • Identify and document the requirements for an area or product

The Essentials

  • 5 - 7+ years of experience on multiple technical projects

  • Experience working with consumer facing products

  • Experience documenting technical systems and training users in complex operational procedures

  • Bachelor's Degree or an Advanced Degree in Computer Science, Information Technology, Engineering, or related experience preferred; service platform management/development a plus

  • Excellent interpersonal skills, including negotiation and problem resolution in a cross-functional team

  • Ability to drive the definition of project scope, develop detailed project plans and facilitate the collection of engineering, operational and business requirements

  • Excellent written and verbal communication with all levels of technical and non-technical staff

  • Strong understanding of development methodologies including waterfall and agile (including Lean or Scaled Agile Framework (SAFe)

  • Experience collaborating with engineering to write features for implementation

  • Strong problem solving and critical thinking skills

  • Ability to function effectively and consistently when faced with frequently changing and sometimes ambiguous goals

The Nice to Haves

  • Entertainment or Media industry experience
  • Ability to learn new development and productivity tools in order to continuously improve effectiveness
  • Prior experience working within ticket tracking systems (ex: JIRA)

The Perks

  • HBO exclusive events

  • Paid time off to volunteer

  • Access to well-being tools, resources, and freebies

  • Access to in-house learning and development resources

  • Part of the WarnerMedia family of powerhouse brands


Click HERE to Quick Apply.

It's HBOSM

America's most successful premium television company, Home Box Office delivers two 24-hour pay television services—HBO®and Cinemax®. HBO continues to take advantage of the latest technological innovations with advancements that include the availability of HBO programming online though HBO GOSM and MAX GOSM, as well as HBO On Demand® and Cinemax On Demand® in HD. Just as HBO is a company noted for its commitment to excellence in the products and services it delivers to consumers, it makes the extra effort to create a work environment in which fairness, equity, trust, and individual responsibility are valued. HBO is committed to retaining and recruiting skilled and motivated employees, placing a priority on qualified team players who contribute to the diversity of their workforce. HBO offers competitive benefits to include medical, dental, vision, a matched 401(k) plan, flexible spending, a commuter benefit program and tuition reimbursement.

HBO is an equal employment opportunity employer. HBO does not discriminate against any applicant or employee based on race, color, religion, national origin, gender, age, sexual orientation, gender identity or expression, marital status, mental or physical disability, and genetic information, or any other basis protected by applicable law. HBO also prohibits harassment of applicants or employees based on any of these protected categories.