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Sr. Product Manager (E-Comm) - HBO Max

Seattle, Washington, New York, United States, New York, Burbank, United States, California, United States
Full Time
HBO Max
Requisition ID: 178156BR

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HBO Max is the future of entertainment and storytelling.
WarnerMedia’s new streaming entertainment offering, HBO Max is the culmination of some of the most innovative new technology and greatest creative talent in the industry. Anchored by the entire HBO service, arguably the greatest brand in television, HBO Max also features fan favorites from the WarnerMedia library including Warner Bros., New Line, DC, CNN, TNT, TBS, truTV, Turner Classic Movies, Cartoon Network, Adult Swim, Crunchyroll, Rooster Teeth, Looney Tunes, and more. HBO Max will also be home to key third-party library acquisitions, such as Friends, South Park and Doctor Who, and more than 50 exclusive Originals in its first year, from the likes of groundbreaking creative talent such as J.J. Abrams, Ridley Scott, Jordan Peele, Steven Soderbergh, Michael Mann, Mindy Kaling, Reese Witherspoon, Anna Kendrick, Greg Berlanti, Melissa McCarthy, Robert Zemeckis, Ellen DeGeneres, and other visionaries.

The Job
WarnerMedia Direct to Consumer (DTC), a division of WarnerMedia, is looking for a Product Manager to help deliver a best in class, friction-free subscription purchase experience. You will be responsible for helping charter the vision, define the product strategy and roadmap for the HBO Max subscription purchase funnel. You have strong collaboration and analytical skills. You are an effective cross-functional team leader who can drive successful implementation and delivery of various subscription-related initiatives. In this key connecting role, you will collaborate with business stakeholders and a cross-functional team of Designers, Technical Program Managers and Engineers to develop a product portfolio and roadmap to support our subscription purchase and retention funnel for in-app sign-up on mobile devices and connected TVs. You will interface and facilitate portfolio planning with business stakeholders to ensure alignment and seek input for planning purposes. You have strong product sense, as well as organizational and problem-solving skills. You are also experienced and comfortable navigating ambiguity and influencing without authority. Occasional travel required. This position reports to the Manager of Product Management for HBO Max.

The Daily
  • Build and maintain a prioritized product backlog that supports KPIs and the organization's strategic priorities
  • Be the customer-expert and solve customer problems; be fully knowledgeable of pain points experienced by customers and work with the team to identify opportunities for improvement
  • Be a subject matter expert in ecommerce in acquisition and retention tactics
  • Work closely with business development and partners to evaluate new features and functionality to continue to optimize acquisition and retention
  • Partner in product discovery to derive requirements enabling agile development teams to deliver efficiently
  • Facilitate product development and marketing programs to drive incremental traffic across channels
  • Continuous reporting and analytics on performance & metrics, including post-project release impact reports, leading to actionable plans and results
  • Maintain internal and external relationships with regard to technical teams, content, project management, internal departments, and vendors

The Essentials
  • 2-5 years of professional experience
  • 3+ years of applied Product Management experience
  • Web analytics experience with Omniture/Google Analytics preferred
  • Excellent analytical skills with demonstrated experience turning data into actionable insights
  • Solid knowledge of A/B testing concepts and execution on digital properties
  • Deep understanding of business strategy and metrics
  • Ability to think and perform both tactically and strategically
  • Positive, people-oriented, and energetic attitude
  • Passion for solving customer problems
  • Highly developed organizational, planning and analytical capabilities with tactical execution
  • Demonstrated interpersonal and strong communication skills; written and oral
  • Formal and informal presentation skills in small and large group settings
  • Self-starter, accountable and empowered
  • Passionate about the SVOD, ecommerce and entertainment industries
Additional Comments:
  • Bachelor's degree and/or MBA a big plus

The Perks
  • Exclusive WarnerMedia events and advance screenings
  • Paid time off every year to volunteer
  • Access to well-being tools, resources, and freebies
  • Access to in-house learning and development resources
  • Part of the WarnerMedia family of powerhouse brands

Warner Media, LLC and its subsidiaries are equal opportunity employers. Qualified candidates will receive consideration for employment without regard to race, color, religion, national origin, gender, sexual orientation, gender identity or expression, age, mental or physical disability, and genetic information, marital status, citizenship status, military status, protected veteran status or any other category protected by law.