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Director of Global Strategic Cloud Engineering - HBOMax

New York, NY
Full Time
HBO Max
Requisition ID: 179169BR

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HBO Max is the future of entertainment and storytelling.
WarnerMedia’s new streaming entertainment offering, HBO Max is the culmination of some of the most innovative new technology and greatest creative talent in the industry. Anchored by the entire HBO service, arguably the greatest brand in television, HBO Max also features fan favorites from the WarnerMedia library including Warner Bros., New Line, DC, CNN, TNT, TBS, truTV, Turner Classic Movies, Cartoon Network, Adult Swim, Crunchyroll, Rooster Teeth, Looney Tunes, and more. HBO Max will also be home to key third-party library acquisitions, such as Friends, South Park and Doctor Who, and more than 50 exclusive Originals in its first year, from the likes of groundbreaking creative talent such as J.J. Abrams, Ridley Scott, Jordan Peele, Steven Soderbergh, Michael Mann, Mindy Kaling, Reese Witherspoon, Anna Kendrick, Greg Berlanti, Melissa McCarthy, Robert Zemeckis, Ellen DeGeneres, and other visionaries. HBO Max launches in May 2020.

Our Team
We are the team providing the streaming platform technical operational support, guidance, and near real-time customer experience monitoring.

Our team is passionate, talented, and most importantly growing to meet the demand of our direct-to-consumer offerings. We are scaling our organization and expanding, enhancing, and defining our incident management, change management, service level tracking/management, security management practices, and relationship processes.

If you have experience in implementing, scaling, and refining technical operational processes within a highly dynamic and massively scaled direct-to-consumer offering read further J

The Daily
As a Director of Global Strategic Cloud Engineering at HBO Max, you will be working within a dynamic and growing organization. Helping to formulate an approach and style that compliments both new and existing development and operational process. Your software development and management skills will be key as you will help manage and define the visibility of our operational practices through our world class development team.

As a leader in the technical operations space for our global offering, you will work with teams that span the globe while coordinating, monitoring, and measuring our experiences globally.


In this role, you will help us to:
  • Recruit and work with team members to design, deploy, and operate compute, storage, and network platforms globally.
  • Provide support to our internationally based planning, product-development, and release teams to enable stability, predictability, and scale for our projected growth.
  • Develop and standardize our software development processes for cloud infrastructure automation. Focusing on infrastructure as code for provisioning and maintaining compliance.
  • Work in collaboration and coordination with members of our existing SRE and platform engineering teams to implement our strategic ambitions and fostering a collaborative environment.
  • Embody and embrace working cross-functionally, eliminating the lines of organizational boundaries in favor of organizing towards shared objectives.
  • Establish strategies and roadmaps towards our global infrastructure. Organizing and representing the status of development outcomes.
  • Be a self-starter, not afraid to challenge the norms, acting as an informed leader making data-backed decisions.
  • When presented with a problem or challenge, see this as an opportunity to take ownership and act independently on it.
  • Invest in technical documentation, diagrams, templates, checklists and be meticulous on maintaining accuracy and relevancy.
  • Develop operational insights for the instantiation of our tiered support operating model, helping to develop SLIs/SLOs across the broader organization.
  • Develop and foster a software development organization that instills mainstream Agile practices while transparently tracking and reporting capacity investments and trade-offs.
  • Deliver an industry message through conferences, panels, and papers of our practices, tenets, and values. Further progressing our brand as being the best in the industry.
  • Ability to understand large complex software systems and their interdependencies.
  • This is a role that has you working towards the implementation of practices to be the best in the industry.
  • Additionally, we instill the best management practices across the organization. We believe in the investment of staff and that starts with how we people manage. You will bring innovative and passionate practices to our management team. Simply put – you inspire your team to put forth their best work.
  • Exceptional verbal and written communication skills, comfortable communicating with their technical and non-technical colleagues and executives.

The Essentials
  • 10+ Years Managing, Implementing and defining large scale development practices and operational maturity into globally scaled direct-to-consumer offerings.
  • Passion for solving large scale distributed systems architecture challenges.
  • Experience in product development for large-scale direct-to-consumer offerings with teams that technically managed their operations within a mainstream public cloud offering.
  • A background in Software Development and leading technical teams within a product development environment.
  • Developed progressive deployment practices within large complex environments.
  • A ravenous appetite to learn, measure, and drive the best experiences in our industry.
  • Experience working with containers, Docker and/or Kubernetes.


The Nice to Haves
  • Operational experience in direct-to-consumer offerings in video content distribution.
  • Experience working within multi-cloud organizations.
  • Transitioning large organizations towards a DevOps culture.
  • Implementation experience in advanced CI/CD tools and techniques.
  • Experience in the implementation and instantiation DevSecOps practices.

The Perks
  • Exclusive WarnerMedia events and advance screenings
  • Paid time off every year to volunteer
  • Access to well-being tools, resources, and freebies
  • Access to in-house learning and development resources
  • Part of the WarnerMedia family of powerhouse brands
WarnerMedia is a leading media and entertainment company that creates and distributes premium and popular content from a diverse array of talented storytellers and journalists to global audiences through its consumer brands including: HBO, HBO Now, HBO Max, Warner Bros., TNT, TBS, truTV, CNN, DC Entertainment, New Line, Cartoon Network, Adult Swim, Turner Classic Movies and others.
Warner Media, LLC and its subsidiaries are equal opportunity employers. Qualified candidates will receive consideration for employment without regard to race, color, religion, national origin, gender, sexual orientation, gender identity or expression, age, mental or physical disability, and genetic information, marital status, citizenship status, military status, protected veteran status or any other category protected by law.

Warner Media, LLC and its subsidiaries are equal opportunity employers. Qualified candidates will receive consideration for employment without regard to race, color, religion, national origin, gender, sexual orientation, gender identity or expression, age, mental or physical disability, and genetic information, marital status, citizenship status, military status, protected veteran status or any other category protected by law.