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Staff Engineer - Ops Visibility - HBO Max

New York, NY
Full Time
Requisition ID: 179188BR

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HBO Max is the future of entertainment and storytelling. WarnerMedia’s streaming entertainment offering, HBO Max launched in May 2020 and is the culmination of some of the most innovative new technology and greatest creative talent in the industry. Anchored by the entire HBO service, arguably the greatest brand in television, HBO Max also features fan favorites from the WarnerMedia library including Warner Bros., New Line, DC, CNN, TNT, TBS, truTV, Turner Classic Movies, Cartoon Network, Adult Swim, Crunchyroll, Rooster Teeth, Looney Tunes, and more. HBO Max is home to key third-party library acquisitions such as Friends, South Park and Doctor Who, and more than 50 exclusive Originals in its first year, from the likes of groundbreaking creative talent such as J.J. Abrams, Ridley Scott, Jordan Peele, Steven Soderbergh, Michael Mann, Mindy Kaling, Reese Witherspoon, Anna Kendrick, Greg Berlanti, Melissa McCarthy, Robert Zemeckis and other visionaries. Find out more information at

The Job

As a Staff Software Engineer, you will design and help implement scalable systems that take advantage of managed services and infrastructure (e.g., the cloud). You will help define the overall content ingestion platform capabilities; you understand the trade-offs between complexity, speed of implementation and operational impact, and you make smart decisions to provide the best experience for our content creators and our customers.

Our team Experience Operations is responsible for operationalizing our streaming media products to provide a great experience for our customers. Making this data usable and integrated into automated pipelines is our primary goal. By working on our team, you can say you built the very best streaming platform in the world!

The Daily
  • Design an operational experience platform to derive our near real-time operational customer experience.
  • Implement systems and services that are transparent, flexible and easy to operate.
  • Work with other engineering teams and researchers to find new uses for content metadata.
  • Build tools and tactics to reduce content issues exposed to customers.

The Essentials
  • Be an experienced software developer with a proven track record releasing software.
  • Enjoy working in a team setting with engineers of varying degrees of experience.
  • Write great code that educates your peers.
  • Embrace standards where they make sense and help evolve them where they need improvement.
  • Use your experience to make smart engineering decisions.
  • Work in multiple languages and pick the right tool(s) for the job at hand.
  • Own a large engineering project that interacts with multiple teams.
  • Understand how your work affects the ongoing operations of an always-on, global service.

The Nice to Haves
  • Experience with at least one of the cloud services (AWS, GCP, Azure).
  • Experience with Javascript, Go, REST, HTTP.
  • Experience with data structures and schemas, data analysis and visualization.
  • Comfortable with tools such as Elastic Search, Kibana, Splunk, Grafana.
  • Experience with Task Runners such as NPM, Yarn, WebPack, grunt, or gulp.
  • Experience with APIs that are for global, public use.

Warner Media, LLC and its subsidiaries are equal opportunity employers. Qualified candidates will receive consideration for employment without regard to race, color, religion, national origin, gender, sexual orientation, gender identity or expression, age, mental or physical disability, and genetic information, marital status, citizenship status, military status, protected veteran status or any other category protected by law.