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Associate BIT Field Engineer

Atlanta, GA
Full Time
Turner
Requisition ID: 185351BR

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The Job

WarnerMedia seeks an Associate BIT Field Engineer for the ENG – Field Engineering department.

The Associate Broadcast & IT Field Engineer is tasked with timely and professional support in a fast paced24x7x365 field newsgathering/production environments. Individuals in this job have demonstrated basic skills, knowledge, and competencies necessary to meet the full range of field engineering responsibilities. Associate BIT Field Engineers will be tasked with setting up and operating video/audio routing, remote/local communications, as well as performing quality control, maintenance and repair of all television remote broadcast and receiving equipment. He or she will also perform general hardware and software support for local computing equipment such as laptops, printers, and connectivity equipment on site. Associate BIT Field Engineers participate in technology design, installation, and integration projects with complex, leading-edge technology in an increasingly broadcast IP and IT centric environment. This includes broadcast and server-based systems, data networking (e.g., routers, switches) and other comparable equipment.

This position requires basic electronics and IT support skills. Travel (typically Domestic, but occasionally international) is required, often with short notice and the ability to physically lift and move equipment weighing 50 pounds or more is necessary. Willingness to perform varied tasks when required on assignment to support field production. Ability to adapt to rapidly changing situations frequently encountered in field remote environments. Excellent customer service and communication skills (verbal, written) required.

Associate level engineers have demonstrated competency in a wide variety of technology. Demonstrated baseline knowledge in analyzing and solving complex technical problems and be able to work independently and autonomously in a team-based environment is a must.

This position will primarily provide field support but will also spend time in-house, or assisting Broadcast and IT teams with project and maintenance work when not otherwise deployed in field.

The Daily

  • Perform 24x7x365 broadcast technical support to include installation, maintenance and troubleshooting/repair of sophisticated streaming, audio, and video remote broadcast production/television equipment.
  • Perform maintenance and repair of all television remote production and transmission equipment as well as perform general hardware support on remotes.
  • Perform local in-shop maintenance and repair: Maintain and support field engineering equipment and field production crew gear. Fill a general engineering support role on remotes/projects.
  • Participate on technology design, installation, and integration projects with complex, leading-edge technology in an increasingly broadcast IP and IT centric environment.
  • Receive, inventory, and QC equipment to ensure readiness for deployments as well as ensuring sufficient inventory of parts and technology supplies.
  • Work directly with clients to ensure deliverables fall within the applicable scope and budget. Serve as liaison between Engineering Management, staff, and customers.
  • Document quality standards, system anomalies, operational procedures, reference materials, and project work. Use of 1) AutoCAD & Microsoft Visio for system documentation and 2) ITSM ticketing tool to log incidents/requests.
The Essentials
  • Typically, one or more years of experience in television, including troubleshooting, maintenance and repair of broadcast production equipment, IT systems, RF/satellite transmission systems, and studio systems; IP/ASI streaming systems, file ingest systems and quality control.
  • Basic operational skills on a broad range of television remote broadcast and production equipment such as: SNG satellite uplink/downlink equipment, microwave, video encoding, ENG/Studio cameras and support equipment, A/V routers and infrastructure, video switchers, audio mixers, media decks, NLE edit systems and storage devices, fiber optic links, signal processing and transcoding devices, production communications (intercom) and computer systems/ IT networks architecture.
  • Problem solver who is able to perform well in a fast-paced environment.
  • Exposure to technology companies such as Sony, Harmonic, Evertz, etc.
  • 2 or 4 year technical degree, preferably electronics (or equivalent education/experience/training).
  • Demonstrated knowledge of computer and data networking hardware and applications to ensure complete technical support in the field.
  • Working knowledge of emerging technologies including IP video transport.
  • IT / networking certification or similar.
  • Familiarity with ITSM Service Management processes.
  • Experience with MS Office Applications (Outlook, Word, Excel, Visio, etc.)Experience with AutoCAD and MS Project.

Warner Media, LLC and its subsidiaries are equal opportunity employers. Qualified candidates will receive consideration for employment without regard to race, color, religion, national origin, gender, sexual orientation, gender identity or expression, age, mental or physical disability, and genetic information, marital status, citizenship status, military status, protected veteran status or any other category protected by law.

Warner Media, LLC and its subsidiaries are equal opportunity employers. Qualified candidates will receive consideration for employment without regard to race, color, religion, national origin, gender, sexual orientation, gender identity or expression, age, mental or physical disability, and genetic information, marital status, citizenship status, military status, protected veteran status or any other category protected by law.